Brand workspace Β· Customers

Journeys

When something happens to a customer (joined, tier-up, NPS Promoter, first task done) fire a sequence of nudges automatically. Each step is a delayed advocacy trigger picked up by the fire-due cron.

1. Pick a trigger

Customer joined? Tier promoted? NPS Promoter? Choose the moment.

2. Stack steps

Each step waits N days, then sends an email, coupon, or nudge.

3. Let it run

The fire-due cron picks up scheduled steps and ships them on time.