Brand workspace Β· Customers
NPS
Capture customer NPS responses and watch the rolling score in real time. Buckets follow the standard: Promoter 9-10, Passive 7-8, Detractor 0-6.
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Rolling NPS
β
No responses yet
Promoter
0
Score 9β10
Passive
0
Score 7β8
Detractor
0
Score 0β6
NPS trend
Weekly rolling NPS based on each bucket's share of responses.
Recent responses
No NPS responses yet
Record customer NPS scores manually or batch-import to see your rolling score.
Record NPS response
Manually log a single NPS reply. Promoters auto-route to your advocacy program.