Brand workspace · Customers
Reviews
Audit trail for review collection. Email send is brand-side; this is the contract and ledger from request out to a published review on Trustpilot, Google, or G2.
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Total in view
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Awaiting response
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Responded
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Avg rating
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Review ledger Newest first · max 50 per filter
No reviews requested yet
Send a request to a customer to start the lifecycle. They will progress through sent, responded, and syndicated.
Send review request
A request is logged here, then the email goes out brand-side. Re-sending the same customer + source is idempotent.
Record response
Capture what the customer actually wrote. Add an evidence URL if the review lives somewhere outside Keepface.
Log syndication
Once a review is published on Trustpilot, Google, G2 or your own product page, log the URL so it stays auditable.